轉至yahoo -> Kamia 

 

開頭稱呼:

Hi Joanna/ Hello Mary, (較熟識同輩可用)

Dear Lisa/ Dear Kevin (一般同事客戶上司都可直接稱呼)

Dear Ms. Chang/ Dear Mr. Wang (Mr.& Ms.尊稱後面一定要加 姓氏”)

 

放在email開頭噓寒問暖:

Good morning!/ Good afternoon!

How are you?

I hope you are having a good day!

 

關於~(開頭用字)

About the outstanding issue, we~

As regards the ~,

Regarding to the~,

With regards to the~,

 

請看附檔:

Please see attached file is the~

Please refer to the attachment.

The attached file is for your approval. (附件檔是做為貴公司核准用)

Attached files are~ (二個附檔時 file+s, 單數is -> 複數are)

Attached is our latest catalogue. (附件是我們最新的目錄)

I am attaching our project report for your information. (附加我方的專案報告書以供參考)

 

表示收到對方信的確認和了解

Okay, I understand it now.

Acknowledged. (收到信 ; 承認~)

I will follow your instructions. (我會依照您指示的做)

I got it. (我懂了口語,平輩較適用  get-got-got

 

確認時間:

Please let me know when you can complete the samples. (請告訴我你何時能完成這些樣品)

Is it possible to give me an estimated delivery time? (較客氣的問交期)

Please advise me about the lead-time. (請告知交期)

If there is any update information, I will keep you posted. (若有任何新消息,我會告訴你)

Please confirm back if we should send the sample to you. (請確認回來我們是否要寄此樣品給你)

Our production line agreed to schedule the shipment earlier. (我們生產線同意將交期提前)

We will do our best to send out the goods earlier/ (on time). (我們會盡力提早(準時)將貨物寄出)

I am attaching the outstanding payment file, will you please confirm and advise us when will you settle these payments. (附件為一些未付的貨款,請確認並告知您們何時能安排那些匯款給我們)

We have shortened the lead-time and will ship out the samples on March 17.

 

抱歉用語:

We are very sorry for~

I am so sorry for~

We are sorry for the inconvenience caused. (抱歉造成困擾)

Sorry for the late reply. (抱歉回覆的晚)

Sorry for coming back to you quite late. (抱歉回覆的晚)

I am sorry that I was unable to reply sooner because~

I am sorry that I have not replied to your email sooner because~

Please accept our apologies for the delay. (關於延遲,請接受我們的道歉)

 

感謝用語:

Thanks for your prompt reply. (謝謝你快速的回覆)

Thanks for your email.

Thanks for your follow up information.

Thanks for your efforts.

Thanks for your kind help. (謝謝你的幫忙)

Thank you very much for your help.

Thanks for your support. (感謝你的支持/幫忙)

Your prompt attention would be highly appreciated.

 

建議用語:

I would like to suggest the following solutions to the problem. (對此問題,我想建議以下解決的方法)

Please consider my suggestion. (請考慮我的建議)

 

新客戶/新案子:

If you have any items you are interested in, please do not hesitate to let me know.

We are confident of our high quality.

We sincerely hope we can establish business relations with your company in the near future.

 

 

結尾請對方有問題可和我們連絡:

If we can be of any assistance, please do let us know.

Please feel free to contact me if you have any questions.

If there is any problems (questions/ concerns), please do not hesitate to contact me.

If there is something we can do for you, please do not hesitate to tell us.

Please feel free to e-mail me if you have questions.

I will be in touch with you soon. (我會再和你連絡)

 

請對方回email:

Please kindly advise me as soon as you get the information. (當你一有訊息時就請告知我)

We look forward to hearing form you soon. (我們期待您早日的回覆)

I would appreciate it if you could reply my email ASAP. (如果你能盡快回我email,我會很感謝)

 

結尾用語:

Sincerely yours,

Yours sincerely,

Best Regards,

Warm Regards,

Kind Regards,

Thanks& Regards,

Regards,

 

 

**以上也是本人自行整理的英文書信用語,若有錯誤之處請多包含並感謝您的指教

Kamia

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